About Us

About Quicken Loans Mortgage Services

Who is Quicken Loans Mortgage Services?

Quicken Loans Mortgage Services (QLMS) is the Mortgage Services branch of Quicken Loans Inc. (the nation’s leading Veteran Affairs (VA) lender and the largest FHA lender). QLMS is here to be your mortgage Partner, not just your lender; a lender solely provides funds, but a Partner provides a myriad of services and support.

QLMS provides premium support with the help of its knowledgeable underwriters, amazing Ops team members, dedicated Purchase and Refi specialists , and experienced Account Executives. All of this has helped QLMS win the Best Places to Work in 2015, 2016 and 2017 by the Charlotte Business Journal as well as the Top Work Places 2015 from the Charlotte Observer.

Leaders in Mortgage and Technology:

Take award-winning client service and combine it with one of the most well-known names in technology, and you have a trustworthy lending partner that will efficiently support. QLMS provides exceptional service levels while you maintain the client relationships.

Marketing Resources

We’re proud to offer our elite Partners access to a personalized library of resources to elevate your business.

Client Referrals Program

We provide you with qualified referrals to maintain relationships, delivered directly to your inbox.


Q-University gives you an inside look at how the QLMS process, products, and resources can directly support the success of your business and Client support.

Participate in live webinars or learn from archived events.

MI Advantage

We continue to offer leading LPMI pricing for both Refinance and Purchase loans. Don’t overlook our attractive LPMI updates also available for High Balance Loans. Log into the Portal now to get superior LPMI pricing, or start below for some nifty LPMI reference tools

SOS Hotline

Extended hours and access to a dedicated team by phone, email or our SOS hotline.

Client Care Specialist

We pick up the phone! The QLMS team is located in Charlotte, N.C., and has a dedicated team with Wholesale mortgage experience.

Lender Portal

Our platform provides access to your loan pipeline in real-time, 24 hours a day from any computer. Not only is it intuitive, it’s also quite simple to navigate!

Dedicated Account Executive

We understand the unique challenges you face and work tirelessly to close every qualified loan. Our AE’s are fluent in our unique mortgage experience from start to finish.

Quicken Loans by the Numbers:

  • Quicken Loans has closed nearly $300 billion of mortgage volume across all 50 states, 2013-2016. Read more at http://www.quickenloans.com/press-room/fast-facts/#0aoyVEliOZRym2Ii.99
  • Quicken Loans ranked in the top 10 on FORTUNE magazine’s annual “100 Best Companies to Work For” list in 2016 and 2017, and has been named among the top-30 companies on the list for 13 consecutive years. Additionally, QLMS ranked among the top places to work in Charlotte, NC by The Charlotte Observer and Charlotte Business Journal in 2015-16
  • 400 plus team members (and growing!) working behind the scenes to support you. Add Quicken Loans Inc. and The Family of Companies into the mix, and you’ll find our team is comprised of more than 14,000 – all working together to deliver you the most incredible mortgage experience for your clients.

Quicken Loans offers a wide range of loan options and exceptional service. Variable terms, FHA, VA, Fannie Mae and Freddie Mac.

Become a QLMS Partner Today

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J.D. Powers 8 Origination trophies and 4 Servicing trophies. November 2017FortuneForbes_small CharlotteObserver_Small 2017 BPTW WINNER button