Upcoming Webinars




Forward Thinking with QLMS

Join us on April 24th to listen to Rob Chrisman, Mortgage Banking Expert, and Bob Walters, Chief Economist of Quicken Loans, discuss and debate current industry topics such as pricing and product environment, evolution of the marketplace and what comes next with QM. Discussion led by Tod Highfield, VP of Quicken Loans Mortgage Services.


Thursday, April 24, 2014 2:00 PM - 3:00 PM EST

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ARM Sales Mastery Webinar

Quicken Loans ISMs

ISMs are the ideals we live by at QLMS. They have a lot more to do with who we are than what we do.

Yes before no.

yes noIt’s critically important that we live the culture of ‘Yes’. This does not mean that every single idea, question, suggestion or recommendation will ultimately be met with a big ‘thumbs up’. But it does mean that we respond to all curiosity with the mindset of ‘Yes’ first. Our bias is to the ‘Yes’ side of life. This is in stark contrast to the too common approach of ‘NO’ being the automatic reaction to any expression of an inquiring mind. Just because saying ‘NO’ is easier. The ‘status quo’ is not our favorite state. We live in the land of growth, possibilities, ideas, innovation, positive impact and results. And the only path to that place is through openness to the unknown….So ‘Yes’ before ‘no’. And ‘no’ only if we have done the work and exhausted all the potential of ‘Yes’ first.

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