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Talk to a Team Member

Rocket Launchers: QLMSRocketLaunchers@quickenloans.com
Questions on registration errors and findings

Folder Receive Department: QLMSFolderReceive@quickenloans.com
Questions on incomplete loans

Lock Desk: LockDesk@quickenloans.com
Questions on pricing changes or if you need to lock a loan.

Appraisal Questions: QLMSAppraisalInquiries@quickenloans.com

SOS: SOS@quickenloans.com
Scenario questions


For general questions, please contact us by phone, email or mail.


Phone: (866) 650-6970
             Monday – Friday, 7:30 a.m. – 6:00 p.m. ET

Email: QLMSFeedback@QuickenLoans.com

Mail: Quicken Loans Mortgage Services
         6135 Park South Drive
         Suite 200
         Charlotte, NC 28210

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Quicken Loans ISMs

ISMs are the ideals we live by at QLMS. They have a lot more to do with who we are than what we do.

Numbers and money follow, they do not lead.

numbersDon’t chase money.  Chase the skills that will make you great at what you are doing or what you are building.  Become an expert.  Become the best.  Then, and only then, do the better numbers or the good money follow you.  Pursue your vision with uncompromising passion and numbers and money will follow you.  Chasing numbers and money first will leave you chasing your tail.

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