Never hesitate to contact us with questions or suggestions.
Rocket Launchers: QLMSRocketLaunchers@quickenloans.com
Questions on registration errors and findings
Folder Receive Department: QLMSFolderReceive@quickenloans.com
Questions on incomplete loans
Lock Desk: LockDesk@quickenloans.com
Questions on pricing changes or if you need to lock a loan.
Appraisal Questions: QLMSAppraisalInquiries@quickenloans.com
For general questions, please contact us by phone, email or mail.
Phone: (866) 650-6970
Monday – Friday, 7:30 a.m. – 6:00 p.m. ET
Mail: Quicken Loans Mortgage Services
6135 Park South Drive
Charlotte, NC 28210
Complete the form below, and we’ll follow-up with you right away.
It’s critically important that we live the culture of ‘Yes’. This does not mean that every single idea, question, suggestion or recommendation will ultimately be met with a big ‘thumbs up’. But it does mean that we respond to all curiosity with the mindset of ‘Yes’ first. Our bias is to the ‘Yes’ side of life. This is in stark contrast to the too common approach of ‘NO’ being the automatic reaction to any expression of an inquiring mind. Just because saying ‘NO’ is easier. The ‘status quo’ is not our favorite state. We live in the land of growth, possibilities, ideas, innovation, positive impact and results. And the only path to that place is through openness to the unknown….So ‘Yes’ before ‘no’. And ‘no’ only if we have done the work and exhausted all the potential of ‘Yes’ first.